CUSTOMER SERVICE

service introduction

Service

SERVICE Introduction
  • Customer-centric service

    We offer customer oriented service to quickly deal with customer
    issues in a timely manner.

    We provide a variety of services to minimize customer inconvenience.

    Our Help Desk is committed to delivering excellent customer service.

  • CUSTOMER
    SERVICE

    Service to satisfy our customers

    Always listening to the customer.

    Rapid service is our top priority.

    With Genoray’s vast experience
    and in house skills, we add to the customer's value.

  • RAPID AND
    DIVERSE SERVICES

    Remote support service.

    Regular maintenance service

    Demo equipment management

  • HELP DESK

    Trained engineers on standby to field calls.

    HELP DESK Hours.
    South Korea – Monday to Saturday
    (9 am to 6 pm)

    Customer Service: 82-31-740-4194
    Customer Service (For Portable units)
    : 82-31-740-4166

REMOTE SUPPORT
SERVICE
· A Genoray consultant simultaneously views your screen remotely,
over the internet, to assist you.
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